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Compliance

Complaint Information

All programs broadcast on our station are regulated by the Commercial Radio Codes of Practice.

The Codes deal with, taste and decency, accuracy and fairness in news and current affairs, advertising, Australian music, broadcasts of emergency information and a formal complaints handling process.

If you reasonably believe that a program has breached the Codes you are able to make an official complaint.

The official complaint cannot be anonymous, must be in writing and must provide enough information to enable us to investigate the complaint and provide a response.

The reference to ‘in writing’ means a letter or fax, also acceptable is the use of our web complaints form which can be downloaded from this page.

Once we've received your official complaint in writing we will respond to you within thirty days of receipt using the address provided.

On receipt of our response, if you are not satisfied you may then refer the matter to the Australian Communications and Media Authority (ACMA).

Making a complaint

To make a complaint enter your details below, you will then receive (by email) a link to lodge your complaint.














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Announcer Agreements

The broadcasting standards require the disclosure of agreements between on-air presenters and any third parties. No staff employed by NEWFM have any such agreements

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Local Content

NEWFM complies with the Australian Communications and Media Authority Broadcasting Service Act (Material of Local Significance - Notice)

NEWFM provides at least three hours of Local Content, Monday to Friday.

NEWFM Breakfast (Locally produced and hosted) Monday-Friday 6am-9am. For further information, please download our Local Content Statement

If you would like a written explanation of how we achieve this, please call into our office at 173-175 Maitland Road SANDGATE NSW 2310

Or you can write to :
General Manager
BOX 105 HRMC NSW 2304